Google Search Console for small businesses

Google Search Console is Google's free tool for site owners. It is the only place that shows how your site appears in Google's own results: which searches it appeared for, how often people clicked, and which pages Google has indexed. Analytics tools tell you what visitors did on your site; Search Console tells you what happened before they arrived. Many small businesses have never set it up.
Domain property or URL-prefix property
When you add a site, Search Console asks you to choose a property type.
- A Domain property (example.co.ke) covers everything on the domain: all subdomains, such as www and guides, and both http and https. Google requires DNS record verification for it.
- A URL-prefix property (https://www.example.co.ke/) covers only addresses that begin with that exact prefix, including the protocol. It can be verified in several ways, such as uploading an HTML file or adding a meta tag.
For most businesses, a Domain property is the better choice: one property sees the whole site, including any subdomain added later. You can add URL-prefix properties as well if you want separate views of particular sections.
Verifying with DNS
Search Console gives you a record to add at your domain provider, usually a TXT record. Whoever manages your domain adds it, then you return to Search Console and press Verify.
- DNS changes are not always instant. Google notes it can take up to two or three days for a provider to start serving the record; if verification fails, wait a day or two and try again.
- Leave the record in place. Google says that to stay verified you should not remove it, even after verification succeeds.
- Add people rather than sharing your login. Under Settings, Users and permissions, you can give an agency or colleague access and remove it later.
Submit a sitemap
A sitemap is a file, usually at /sitemap.xml, that lists the pages you want search engines to find. Most website platforms create one automatically. In Search Console, open Sitemaps, enter its address and submit it. The report then shows when Google last read it and any errors.
Keep expectations realistic. Google calls a submitted sitemap “merely a hint”: it does not guarantee that Google will crawl or index the pages in it. You can also list the sitemap in your robots.txt file, which tells every crawler where to find it.
The Performance report
The Performance report shows four numbers for the period you choose (three months by default):
- Clicks: how many times people clicked through to your site from Google.
- Impressions: how many times your pages appeared in results.
- CTR: clicks divided by impressions.
- Average position: where your highest result usually appeared.
Each can be broken down by query, page, country, device, search appearance and date. The Queries view is the most revealing for a small business: it shows the words people actually typed. You will often find searches you never thought to write a page for.
The Pages (indexing) report
The Page indexing report shows which of your pages Google has indexed and, for the rest, why not. Two statuses cause the most worry:
- Discovered – currently not indexed: Google knows the address but has not crawled it yet. This is common for new pages.
- Crawled – currently not indexed: Google read the page and has not indexed it. Google says it “may or may not be indexed in the future” and there is no need to resubmit it. If many similar pages sit here, they may be too alike to be worth indexing separately.
Google is clear that you should not expect every URL to be indexed, because some are duplicates or carry little information. Make sure your key pages are.
What to check each month
Google suggests checking around once a month, or after making changes to your site, and it emails verified owners about critical issues. A monthly routine of ten minutes is enough:
- Performance: compare clicks and impressions with the previous period, and scan the top queries and pages for anything new or anything that dropped sharply.
- Page indexing: check that your important pages are indexed and that no live page is listed as not found or excluded by noindex.
- Sitemaps: confirm the last read date is recent and there are no errors.
- Manual actions and Security issues: these should say no issues detected.
Searchlode sets up Search Console for clients who do not have it, as part of the work: a Domain property verified with a DNS record, the sitemap submitted, and the data fed into the monthly report alongside the contacts and enquiries the pages produce.